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Policy & Safety


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Privacy and Security Policy

Thank you for visiting www.oregonstreetcandleco.com. Oregon Street Candle Co is committed to honoring and protecting your privacy while at the same time providing you with a first rate on-line shopping experience. As an important part of respecting your privacy, we believe that you have the right to know what information is collected by this Web site, how such information may be used, and what security measures are taken to protect your information.

Collection and Use of Information
When you visit our Web site, place an order, or contact us via e-mail, certain information is or may be collected. Among the types of information that may be collected are the following:

  • domain names of visitors to our site;
  • if you place an order or contact us, your name, address, e-mail address, phone #. We do not have your card information you provide in connection with your purchase. We do track "navigational information" regarding the traffic patterns of our Web site, including the number of visits to a particular page and user-specific information on which pages a guest visits, average length of time spent on the site and similar site usage data; and any information that you may choose to submit in connection with any e-mail messages, on-site surveys, registry programs, contests and the like.

We use this information in order to analyze, manage and improve our Web site so that we may continually strive to provide you with the best shopping experience that we possibly can. Information on traffic patterns and the number of page visits and the like helps us to further develop and improve our site layout to better meet your needs. Of course, we also use information such as your name, e-mail address and credit card information to contact you, respond to your inquiries, send you a catalog and to process, deliver and receive payment for your purchases. We may use such information to notify you of services, special offers, new products and other services that we believe may be of interest to you, or to notify you of important new changes in our Web site. Finally, we use collected information to help us diagnose problems with our server or other technical issues relating to the performance of the Web site.


Security
Oregon Street Candle Co makes every effort to protect the security of your personal information. Our Web site is hosted on secure servers and utilizes SSL secure server software. Any personal information that you provide is encrypted so that no-one can read it while it is being transmitted over the Internet. Any information collected by us is stored in private files behind a firewall designed to protect your information by denying unauthorized access by outside users


Opt In/Opt Out
If you do not wish to receive e-mail regarding special offers, or other correspondence, please let us know by sending us an e-mail to info@oregonstreetcandle.com
. Please be sure that your e-mail includes your name and address.

Candle Safety

Candle Safety Rules

Candles are safe products, but unless they are used safely and watched carefully, they can lead to an accidental fire.

An estimated 18,000 candle fires are reported annually. According to fire experts, the bulk of candle-fire incidents are due to consumer inattention to basic fire safety or to the misuse of candles.

The National Candle Association urges consumers to be careful when burning candles, and to following these rules for burning candles safely. Always keep a burning candle within sight. Extinguish all candles when leaving a room or before going to sleep. Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.

Keep candles out of the reach of children and pets. Do not place lighted candles where they can be knocked over by children, pets or anyone else.

Trim candlewicks to ¼ inch each time before burning. Long or crooked wicks cause uneven burning and dripping. Always use a candleholder specifically designed for candle use. The holder should be heat resistant, sturdy and large enough to contain any drips or melted wax. Be sure the candleholder is placed on a stable, heat-resistant surface. This will also help prevent possible heat damage to counters and table surfaces and prevent glass containers from cracking or breaking.

Keep the wax pool free of wick trimmings, matches and debris at all times.

Always read and follow the manufacturer's use and safety instructions carefully. Don't burn a candle longer than the manufacturer recommends. Keep burning candles away from drafts, vents, ceiling fans and air currents. This will help prevent rapid, uneven burning, and avoid flame flare-ups and sooting. Drafts can also blow lightweight curtains or papers into the flame where they could catch fire. Always burn candles in a well-ventilated room. Don't burn too many candles in a small room or in a "tight" home where air exchange is limited.

Don't burn a candle all the way down. Extinguish the flame if it comes too close to the holder or container. For a margin of safety, discontinue burning a pillar candle when 2 inches of wax remains or ½ inch in a container such as a jar candle.

Never touch a burning candle or move a votive or container candle when the wax is liquid.

Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use. Place burning candles at least three inches apart from one another. This is to make sure they don't melt one another, or create their own drafts that will cause the candles to burn improperly.

Use a candle snuffer to extinguish a candle. It's the safest way to prevent hot wax from splattering.

Never extinguish candles with water. The water can cause the hot wax to splatter and might cause a glass container to break. Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure. Never use a candle during a power outage to look for things in a closet, or when fueling equipment - such as a lantern or kerosene heater. Make sure a candle is completely extinguished and the wick ember is no longer glowing before leaving the room.

Extinguish a candle if it smokes, flickers repeatedly, or the flame becomes too high. The candle isn't burning properly and the flame isn't controlled. Let the candle cool, trim the wick, then check for drafts before re-lighting. Never use a candle as a night light.

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Use our candles to set the mood in you home.

NEAT IDEA
I saw a neat idea, I don't know who this came from so can't give credit where it is deserved. The idea -  before you throw out your almost done candles, try putting them in a drawer or cabinet without their lid. the fragrance will greet  you every time you open the door or drawer. That way they last forever.

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  B & L Marketing is exclusive distributor for Oregon Street Candle Co. See "about us" page for more information.

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  Last update 07/22/2008

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